Testimonials

Absolutely brilliant application - my projects are being turned around more quickly,delivered with less bugs, and progress tracked much more accurately since we startedusing the system, not to mention project focus being increased tenfold (we don'tforget features any more, and more importantly, are less inclined to add bells andwhistles!).

Paul McGillivray, Technical Director
Remote New Media
"After considerable research and evaluation of several Agile planningand tracking tools, our choice was easy: we selected TargetProcess forits tremendous cost/benefit ratio! We are currently managing two largesoftware development projects with TargetProcess and really appreciatethe fast and responsive application, coupled with a clean userinterface. Because of the impressive value of the software, we wereinitially worried that customer service was where there would beshortfalls. On the contrary, TargetProcess' customer service is by farthe most responsive one we have ever had the chance to deal with - thisis where their Agile mentality takes all its sense. We stronglyrecommend TargetProcess for anybody that needs to manage Agileprojects."

Benoit Houle, Project Manager
BioWare Corp.

Thanks for your all-in-one-solution to organize our development processes. Keepingup to date with daily tasks in running projects even has been improved, and ourcustomers are satisfied with detailed reports on schedules.



Bettina Horn
Inray Industriesoftware GmbH

Dear Sirs:

I just wanted to write this to let you know how much we appreciate the work youhave done on your flagship product, TargetProcess. We have been a user of TP sincethe early 1.x versions and have consistently been impressed with both the product'scapabilities and the responsiveness of your overall organization to our needs andfeedback.

When my company originally went looking for an agile-development-style project managementtool, we quickly narrowed the candidates down to two camps: those tools that werevery heavy-handed and superimposed significant forced structure on the process andthose that were just too light-weight to be of any value at all. TargetProcess surprisedus by capably straddling the line between a flexible, light-weight tool the one-handand enough of a structure to provide useful management feedback on the other. Forour organization, looking for a tool flexible enough to allow us to manage all ofour very different types of projects but powerful enough to actually add value toour project methodology, TargetProcess hit the sweet-spot for us quite well.

In the intervening year or more since our adoption of TargetProcess, we have seenthe software mature and contiune to grow quite quickly both in re: usability andin re: capabilities. We have seen the complete backend rewrite to leverage NHibernatein the datalayer; we have seen the USEFUL introduction of AJAX-style controls inthe UI to actually improve the usability of the application instead of just addinguseless eye-candy to the browser; we have seen the introduction of test cases, theaddition of support for pair-programming in assigning mutiple developers to a singletask, and the introduction of the customizable 'dashboard' concept to give eachuser a snapshot view of their pending work. We are eager to see where TP goes nextin adding value to the application, but we are confident that it will be in a directionthat continues to add both useful tools to our development and testing staff aswell as business value to our project managers and project leads.

We had two initial concerns when first evaluating TargetProcess and thus far bothhave proven complete non-issues. The first was the relative size of the companybehind the product; would a smaller organization be able to provide us a high enoughlevel of support for what we envisioned would be a critical tool in our workflow?The second was the relative feature-set of the product; how likley was the companyto continue to add value to the product over time, making our investment in theyearly support contract worth more than just a single annual bug-fix release?

The first concern re: the level of support has proven to us that a smaller companythat remains customer-focused is more than able to respond to our needs in a timelyfashion. When we report a bug in the product, we receive confirmation within anhour or two at most and a fix is usually released within 24 hours that addressesour issue. When we did the migration from the 1.x product to the 2.x product andthe originally-provided database migration tool failed to adequately migrate aspectsof the 1.x system that we considered critical to our continued use of the product,TargetProcess released a reworked migration tool within only a few days that completelyaddressed our issue. For anyone concerned about the company's ability to respondadequately to legitimate needs for support, I say you can put those concerns torest.

The second concern re: the committment to extend the product over time has alsoproven exactly the reverse. Our company uses several tools that have an annual supportcomponent and often the question of 'what do we get for our support dollars' comesup. With most products, the best we can hope for is perhaps a single maintenancerelease in that year. With TargetProcess, their release cycle has been extrementagressive, leading to new features, added capabilities, and steady improvementsto their product at quite regular and very frequent intervals throughout the year(s).We routinely receive excellent additional business value from the new features thatthey add to the product over time. In the same time that several other agile managementtool vendors have released perhaps only a single upgrade, TargetProcess has releasedfour. This style of shorter-duration, more-frequent, incremental release fits nicelywith the agile development style and demonstrates to me that the company has notonly decided to develop a tool that supports an agile approach, but also that theyare committed to performing their own work within this same framework and style.

In short, our relationship with TargetProcess over time has been a great experiencefor us, completely validating our choice to move forward to implement their product.The software continues to evolve and add value to our process, they continue tobe extremely responsive to our needs, and we continue to look forward to the nextreleases in justifiable expectation that the next feature will also add considerablebusiness value to our ability to manage our projects in a manner that ensures ourcompany's continued success.

Stephen A. Bohlen
Senior Project Manager/Software Architect Software Development Group.
Microdesk, Inc.
"We are using targetprocess with excellent results! Everything is working fine andnow we have more control over the project management but I think the most valuableaspect is that we have confidence that our agile methodology has an exceptionalsupport to allow the team work in the most productive manner.

Also the hosting solution is very stable and efficient and put us to work sincethe first minute; no configuration hassle, no dedicated server, etc."

Alejandro Canales
Cion Computacio'n Integral S.A. de C.V.
"Target Process has radically improved our Agile Software Development Project Managementfrom using the card based Story / Task method of iteration planning, to being fullyelectronic has improved our efficiency dramatically. The biggest advantage has beenallowing our developers to manage their own tasks and bugs freeing up the Team Leadersfrom task management. It can be used as a flexible form of development documentationand has increased visibility and trust to upper management. The reporting and chartsallow anyone to see why one project is decreasing in velocity whilst another projectincreases to prove where resources are being shifted. The Customer Support at TargetProcess is the most responsive and has the fastest turn around time on bugs andimprovements I have ever experienced in the software industry. They are truly creatinga powerful effective system that is ridiculously affordable for even the smallestsoftware team".

Clinton Ennis, Development Team Lead
Infomedia Ltd.
"Using TargetProcess:Suite, we were able to effectively double our release velocityby reducing the amount of "spin" we had been experiencing to manage engineeringtasks and stories. The product installs easily, and a couple bugs we reported werefixed and provided to us the next business day. The development team has been veryresponsive to the many suggestions people have been posting to the support forum,and the next version will include many of these ideas. Finally, the price is extremelyattractive -- one price for as many projects and as many users as you want. TargetProcessis the answer to our APM dreams!"

Bruce Onder, Vice President, Information Technology
iHomeowners, Inc (an Inc. 500 company)
Target Process has made a significant impact on our productivity in a very shortperiod of time. Specifically, it has dramatically enhanced our ability to quicklycreate user stories, get them estimated and into our iteration process. In addition,and just as valuable, it has given us a powerful tool for administration to trackprogress in the development team. Everyone from account managers to the executiveteam can track development progress 24/7 from anywhere in the world!

Finally, we needed some specific functionality in our system that wasn't availablein the system we bought. The Target Process team was able to customize our systemin an extremely fast, cost-effective way making Target Process even more usefulto us! We are delighted with Target Process!

Warren Nelson, President
My Shopping Community, Inc.
"Developing applications is far from easy when faced with demanding deadlines, constantlychanging business and technology conditions, and near chaotic programmers. Agiledevelopment methodologies help in the organization, but if you do not have excellentsoftware to manage your projects, all that methodology can soon overwhelm you. Wehad tried several applications before discovering Target Process, and none cameclose to the level of control, sophistication, user friendliness, functionality,and GUI ease that Target Process offers. In short, this exceptional piece of softwarehas allowed us to manage our projects with unprecedented control and quality, meetingour demanding deadlines and keeping everyone on track. If there is one applicationfor Agile Development, this is it."

Rodrigo Ortiz Delgado, Senior Partner
SMB Consulting
Target Process is a fantastic tool for agile development. It has cut down our planningand re-planning effort by considerable amounts. Organising our user requirementsand development activity has never been easier. I would recommend this tool to anyproject team - big or small.

Ben Thompson
itProject Pty, Ltd.

Thanks so much TP.... I am implementing target process for the second time in alarge corporate that wanted to get Agile development really working. The responseso far has been amazing, after a quick demo everyone gets hooked as it is so intuitiveto map project requirements. Cant wait to see the results!



Yossi Mlynsky
Shindig People
"I think the application is very good, and allows our small team to leveragethe Scrum framework/methodology with its strong project management capabilities, and straight forward approach, of creating a project, team, stories, estimates, assignments and sprints. It allows me to quickly summarize our burn down progress and the team schedule. I can see a lot of thought and good design practices were incorporated into your tool and would highly recommend it to other software teams. Thank you for all your help and the help of others at TargetProcess."

David Witonsky
Intermap Technologies