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One of the main problem in software development is a complete traceability between initial requests and final implementation. The requests often sent via email. TargetProcess provides complete traceability:
- It receives emails from specified mailbox and may create requests directly from emails.
- Then you may create features and user stories from the requests.
- Finally you may create tasks from user stories.

As a result, task developer will have access to the very initial email that contains customers ideas. In many cases it helps to understand the real requirements better and provide the best solution.

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